Use this article to help install and uninstall the WildBlue Optimizer, which will improve the performance of your system on the ViaSat network.
NOTE: If you have Viasat products (black modem) do NOT download the Optimizer, it may negatively affect the speed of your service.
Download the WildBlue Optimizer by clicking on the downloads section within this page. When the pop-up box appears, click on Save to save it to your PC hard drive or desktop.
NOTE: Do not click Run.
Extract the WildBlue Optimizer from the zipped file on your PC hard drive.
Important: Close all internet browser windows before attempting to run the WildBlue Optimizer. If you do not close them all, the WildBlue Optimizer will not install properly.
After you have closed all your browser windows, double click on the Optimizer program and follow the prompts. The file name to click is wildblue.exe
NOTE: Before installing the WildBlue Optimizer:You must have administrative rights on the PC and you must close all browsers before starting the installation. We recommend that you print these instructions before continuing.
NOTE: On PCs using the Operating Systems (OS) Windows 2000 and above, the PC user must have OS administration permission to run the Optimizer. If you do not have administrative permissions and cannot log in as the PC administrator, the installer cannot run the Optimizer. The installer will advise the customer to discuss running the Optimizer with the PC administrator and note the issue on the Installation Completion Form.
Remove from Windows
Click the Start button and select Control Panel.
Click Add or Remove Programs.
Choose WildBlue PC Optimizer.
Click Remove, and then Yes.
Click OK to complete the un-installation and close the application window.
Reset Internet Explorer (if required)