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A guide to your Viasat WiFi Modem

Summary

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This guide explains the equipment that comes with your modem, how to assemble and set it up, and the lights and their functions.


Introduced in November 2015, the Viasat WiFi Modem kit includes the modem, Ethernet cable, a power supply and three-prong cord, the coax cable connector, and Viasat WiFi Modem stand.


 

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If an installer hasn’t already done so, follow these instructions for assembling and setting up your modem:
 

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Now, let’s add some power:

  1. Connect the coax cable running from your dish to the coax cable connector. Finger-tighten the coax cable to the connector.
    Both the modem and cable may become warm when they’re in use, so be careful. For best performance and your safety, use the coax cable provided in your kit by Viasat.
  2. Connect one end of the Ethernet cable to the back of the modem and the other to the Ethernet jack on your computer.
    If you’re using Voice, connect your home phone to the standard RJ11 phone jack on the back of the modem. Check Section 7 of the modem instruction manual for details on the Voice setup, and/or read this article: http://viasat.force.com/kb/articles/General/How-to-use-Voice-with-the-Viasat-WiFi-Modem
  3. Attach the AC power adapter to the back of your modem, then plug the cord into a standard AC power source.
  4. Follow the instructions in the box to provision your new modem and start your service.

Once your modem is set up, learn how to connect it to your devices and create a wireless network:
http://viasat.force.com/kb/articles/General/Connecting-your-devices-to-the-WiFi-Modem
Once it’s installed, the modem’s LED display indicates its operational status. The circular light is located on the modem’s side.

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It’s normal for the indicator light to flash numerous colors or go dark for a few seconds when it first comes on. It’ll take 3 to 5 minutes to fully connect.

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Still have questions, or want more details and safety tips about your new modem? Read the online copy of our Viasat WiFi Modem User Guide.

 

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