Wireless, whole-house Viasat Internet service can be set up for a minimal investment. A home network allows you to tap into the Internet anywhere in your home, on a variety of devices — without the use of cumbersome cables. It’s a beautiful thing, so how to get started?
If you have a Viasat WiFi Modem, introduced in some of our service areas starting in November 2015, a router is integrated into the device. You can also use one of the four ports on the Viasat WiFi Modem to attach an additional router.
Otherwise, purchase a wireless router. They’re available at most general retailers – from Best Buy to Target – and range from about $30 to $200.
Why pay more? At the high end, you’ll get better video-streaming, greater range and enhanced security features. A higher-end router may also ensure seamless connection of multiple devices. Think about the number of smartphones, tablets, laptops and printers you’ll need to connect, and choose from there.
Setting up the router
The router easily connects to the modem provided by Viasat with your service. The router, in turn, taps into the modem. This link creates a wireless Wi-Fi network that shares the modem’s signal with your other devices. All you need then to connect your smartphone, tablet and other electronic devices to the network is a password. Some of our modems have built-in Wi-Fi. Here are some examples of how you can set up our different modems:
Viasat WiFi Gateway:
Here’s what you need to do to get your wireless network set up:
- If you're replacing or upgrading an older router, completely disconnect it before installing your new router.
- Using an Ethernet cable, usually provided with a router, connect the Viasat modem to the internet (or ‘WAN’) port of the router.
- Turn on your modem, then the router.
- Configure your security settings. You’ll do this by typing in a web address (URL), log-in and password provided in the setup instructions or on the router itself. (The URL address is typically http://192.168). Most routers have a user-friendly setup program that will walk you through the steps, and you can select different levels of security. In addition to a password, you can rename your network (called a “service set” — or “SSID”) however you’d like, and choose whether to broadcast it so others can see it or not.
- Test the connection by typing in any website address you’d like.
Note: This is a general overview; be sure to follow the instructions that come with your router.
Be secure: Use a password
Passwords are optional, but well worth the minimal effort. Choose a secure one and you’ll never have to worry about a neighbor or someone in range of your wireless router piggy-backing on your network and slowing things down — or worse yet, trying to access personal info.
If your internet service ever hiccups, check first that your Viasat Internet signal is good by hooking the modem directly up to your computer with an Ethernet cable. If you still have service that way, the culprit probably is the router.
Try restarting it (see “Network Restart” below). If that doesn’t work, contact the manufacturer.
Here's the correct way to restart your wireless router and Viasat modem (and yes, the order really does make a difference!)
1) Power down the computer connected to your Viasat modem.
2) Unplug the router.
3) Unplug the modem from the electrical outlet.
4) Disconnect the Ethernet cable connecting your computer to the modem.
5) Make sure the Ethernet cable from the router is plugged into the back of the modem.
Note: Wireless routers do not require a cable connection to the computers they support.
6) Plug in the modem. Wait until all LED lights on the modem are solid blue.
7) Power up the router.
8) Power up the computer.
As for which router to buy, any modern router will work well with Viasat.
A few more things about routers
While routers are great at allowing multiple devices to access the internet, be aware that they are all still sharing a single internet connection. So, the more devices using the router at the same time, the less available bandwidth (speed) you’ll have at any moment in time. You’ll likely see data usage increase as you add more devices to your network, so keep an eye on your usage and whether you are on the right plan for your needs.