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Setting your email preferences



Customize your or email with these settings.

Important information about email:
Viasat continues to support the WildBlue and Exede email services. But Viasat Internet does not offer an email service. We recommend using Google’s free Gmail as the most full-featured and secure email service available. You can continue to access your WildBlue and Exede email at or

To set your email preferences, log in at and click on your Email Inbox.

User-added image

On the next screen, select Preferences from the menu at the top of the page.

User-added image

Your default user preferences are configured when your account is created and they define how mail, address books, and compose work for you.

You can change these preference settings from the Preferences tab.  If a preference described here is not visible in your view, the preference is not available for your account.


  1. You are logged into the standard web client. To set this to be the default Client Type when you log in, select Standard (HTML). Standard is recommended when Internet connections are slow, when using older browsers, or for easier accessibility. Advanced offers the full set of Web collaboration features. This Web Client works best with newer browsers and faster Internet connections.
  2. Select the time zone to set the date and time for messages that you send or receive and to render Calendar appointments correctly.  This can be different from your computer time zone configuration.
  3. In Searches, you can select to automatically include the Spam, Trash and Shared folders in any search you perform. By default these folders are not searched.
  4. In Search Language, select Always Show Search String to show search string details in the search text box.


When you send new email, reply to, or forward an email message, one identity is always associated with the email.  This is the default identity created as the account name. You can change the "friendly" name that displays in the From field of your email messages and you can select the signature to automatically be added to your email messages. You can also add users who can have authority to manage your account on this screen.


Displaying Messages

  1. Select how often you’d like to have your mail checked from the drop-down menu.
  2. Specify whether to view mail as HTML, for messages that have been formatted as HTML. Turning this off causes mail to be displayed as plain text.
  3. When Message Preview is enabled, the first several words of the email text display next to the Subject in the Subject column.
  4. Check the box next to Images if you’d like pictures to display automatically in HTML email. Leaving this box unchecked can save data by limiting downloaded images.
  5. The Reading Pane can be used to preview messages in your Inbox and other folders. You can choose how messages are displayed according to your preference.
  6. You can further control how messages are displayed with the Message Selection and Message Color options.

Receiving Messages

  1. Select how you’d like to be notified when new mail arrives: with sounds, popups or nothing at all.
  2. Enable and specify an address to forward your mail. You can check the box to have the original email message deleted from your mailbox.
  3. Enable and specify an address to send notification that you have received new mail.
  4. Pick whether you’d like read receipts enabled. Doing so would allow a sender to know if you’ve read their email.
  5. Configure Messages from me... to handle messages that you send that include your address as one of the recipients of the message or that go an address such as a mailing list that includes you.

Mail: Composing Messages

  1. In Compose: select whether to compose your messages using HTML or as plain text. HTML lets you compose messages with text formatting options including font, size, and color.
  2. In Settings, choose how you’d like to handle drafts, forwarding, copies and more.
  3. In Email Reply, select whether to include the original text in the body of your reply message.
  4. In Email Forwarding, select how to include the original text of a message when you forward a message - in the body of the message, in the body of the message with a prefix, or as an attachment to the message.
  5. Prefix character sets the prefix to use for reply messages and forwarded messages.

Spam Options

  1. These options allow you to specify specific email addresses to block or allow.

Mail: Access from Other Clients

  1. If you are set up to use a POP3 client, you can configure the POP access behavior when messages are downloaded.
    *Note: If you are migrating this account from another platform, you may wish to click on the button Only download new mail beginning now to avoid getting a lot of old email into your new mailbox.

Mail Filters

Filtering applies a set of matching rules to incoming mail and then executes a specified action.
You can filter your incoming email messages to:
•  Sort them into folders
•  Automatically tag them
•  Forward them
•  Discard them
How do I use filters? 
Each filter rule consists of one or more conditions and one or more actions.
For example, if your supervisor sends you emails from more than one address, such as or, you could create one filter called Supervisor that has two conditions, one for each email address.
Filters: Conditions
Each filter rule can specify one or more conditions. Conditions include:
•  Specific addresses in the FromTo, and Cc addresses in the email header
•  The presence or absence of file attachments
•  Words or character strings in the subject or body of the email message
All conditions allow you to specify not as a negative condition. For example, you can specify email that does not contain a particular word.
You can combine conditions to search for email with more complex characteristics.
Filters: Actions
Each filter rule can specify one or more actions. Actions include:
•  Leave the message in the Inbox (no action)
•  Move the message to another specified folder
•  Tag the message
•  Mark the message as read or as flagged
•  Discard the message. This action drops the email message silently, which means that the message does not reach your mailbox. It is not the same as the Delete action on your menu. Deleting an item moves it to the Trash folder.
•  Stop further evaluation. This action prevents the application of any additional filter rules to email messages that match the current rule.


  • You can create signatures for your email messages. Your signature can include your name and additional closing text to the maximum number of characters that your account allows. If you create multiple identities, you can create different signatures and assign them to specific addresses.
  • Select the placement of the signature. This is the placement of the signature for replied-to messages. Do you want the signature above the messages that are included in the reply or at the end of the message?

Out of Office

  1. Enable an Out of Office message to reply to incoming mail with a message saying that you are out of the office. Type the text of this message in the text box, and set the start and end dates for using the message.

Trusted Addresses/Domains

Adding email addresses or domains (such as in this area assures you this mail won’t get lost in the shuffle and be automatically displayed.

Address Book

  1. Enable the feature to automatically add addresses to your address book when you send mail. If this is enabled, addresses are saved to your Email Contacts Address Book.
  2. When this is enabled, just enter a few letters in the New Message bar and names listed in your address book are displayed.

Calendar: General

  1. Select how you want to view your calendar. The default is 7 Day Week View.
  2. Specify which day of the week should be the first day of the week in your calendar.
  3. In the Default appointment visibility section, you can tweak the customizations related to how your calendar appointments appear.
  4. Forward Invites lets you automatically send new invites to certain people.
  5. Show reminders allows you to customize how you’re alerted about upcoming events.

Calendar: Work week and hours

Customize the days and hours that make up your work week in this section.

Calendar: Creating Appointments & Permissions

This section lets you use QuickAdd to create appointments from the calendar view. When this option is enabled, the QuickAdd dialog displays when you double-click or drag on the calendar.

Permissions enables you to customize your free/busy settings and who can view your calendar items.

Calendar: Apple iCal

Clicking on this box allows you to delegate access to other users through iCal.


Sharing is the ability to grant another user access to one or more of your calendars. For example:
  • You can give a coworker View permission to a project calendar that you maintain. In this case, your coworker will see your shared calendar in his or her own Calendar view. Whenever you schedule an appointment or meeting on the shared calendar, your coworker will see the appointment or meeting.
  1. You can also give a coworker Manager permission to your account. In this case, your coworker will be able to do the following with the shared calendar:
  2. View meetings and appointments
  3. Schedule meetings and appointments
  4. Accept and decline meeting invitations
  5. Edit and delete meetings and appointments
How do I share my calendar?
You can share your calendar with the following:
  • Internal users or groups. You select the type of privileges to grant, either:
    • Viewer. The Grantee can see the activities posted to your calendar and the status of meeting requests, but cannot make any changes to your calendar.
    • Manager. The Grantee has full permission to create meetings, accept or decline invitations, and edit and delete activities from your calendar.
    • None is an option to temporarily disable access to a grantor's shared calendar without revoking the share privileges. The Grantee still has the calendar in their calendar list but cannot view or manage activities on the grantor's shared calendar.
External guests. You create a password to access the shared calendar. Guests must enter this password to view the calendar. They cannot make changes to the calendar.
Public. Anyone who knows the URL to the shared calendar can view it. They cannot make any changes to the calendar.


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