FAQs about persistent IP addresses for Viasat Business Internet customers
As a business customer, you likely need Internet Protocol (IP) addresses that don’t change, so you can monitor your networked devices and/or configure firewall rules to protect your networks. Traditionally, Static IP addresses were the only way to provide this capability. Your Viasat Business Internet service meets this need by providing you with 3 persistent IP addresses at no additional cost. As long as your 3 devices remain connected to your network, the IP addresses will remain consistent.
Once a device remains connected to your network for 24 hours, it will assign an IP address to the connected device.
These addresses are assigned on a first-come, first-served basis – the first three computers or devices that are connected to the network will each be assigned one of the three available persistent IP addresses.
To change the IP assigned to your computer or device, please contact Business Care.
These devices must be configured as DHCP clients; standard DHCP leases must be renewed to keep the IP addresses active.
If you’re using Viasat Business Internet for a backup or secondary connection only, you don’t need to ping the IP address to keep it active and assigned, just keep the modem and firewall powered on.
An IP address is a unique string of numbers that identifies each computer or electronic device using the Internet. Similar to how someone needs your unique mailing address to send you a letter, each computer or device is assigned a unique identifier (an IP address) to send and receive data over both public and private networks.
A dynamic IP address is a temporary address assigned to a computer or device when it connects to a network. When you connect to a network, your Internet Service Provider assigns a temporary IP address from a pool of available addresses to your device. The next time you connect to a network, a different IP address may be assigned to you from the available pool. For most users, these changes in IP addresses occur silently and are not noticeable. Most ISPs (Internet Service Providers) offer dynamic IP addresses because it’s efficient. However, they can be undesirable for businesses that require remote access, firewalls, and other unique business operations.
A static IP address is a permanent address configured to a computer or device before it connects to a network. When you order service with a static IP, an ISP sends you a permanent IP address, mask, and gateway IP for each device that needs to be manually entered on your local device. Once entered, the assigned IP address does not change. ISPs typically charge for static IP addresses.