Support Home

Voice: Voicemail Features from Phone



This article provides steps for accessing your voicemail from your phone and remotely; plus, how to personalize options from your phone.


Click on the link below to jump to that specific process within the article.
Access Voicemail    |     Remote Access to Voicemail   |   Personalize Options from Phone

Access Voicemail from phone                                                                                                                               
Step 1
Dial *36 from the phone that is connected to the Voice Adapter
Step 2
Enter the 4-digit PIN, followed by the # (pound) sign
Default PIN = 1234
Top of Page

Remote Access to Voicemail
Step 1
Dial the 10-digit phone number
Step 2
When the greeting starts, press the # (pound) sign
Step 3
Enter the 4-digit PIN
Step 4
Press 1 - to Listen to your messages
Top of Page

Personalize Options from Phone
Step 1
Dial into your Voicemail box
Step 2
Press 8 - to access your personal Options
Personal Options Include:
1Change your PIN
2Personalize your Greeting
3Status Check
5Call Forwarding
7Record your Personal Name
9Repeat Personal Options
0Exit the Menu
Top of Page

Below are other Voice articles you may find useful: We're here to help!
The online portal also includes a one-touch link to our Help Center. Or, for assistance from one of our Customer Care Specialists, simply click here to connect with an agent.

Go to top of page