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How to change your WiFi Modem or WiFi Gateway network password

Summary

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Here's how to change the network name and password on the WiFi Modem or WiFi Gateway


If you are using the WiFi Modem or WiFi Gateway and would like to change your network name (also known as the SSID) and/or password, use the following process:

Type the following into your internet browser’s address bar:


Router Login for Viasat WiFi Gateway

When prompted, log in using the credentials below.
  • For the WiFi Modem (SB2+):
    • Username: admin
    • Password: admin
  • For the Viasat Wireless Gateway (VWG):
    • Username: admin
    • Admin Password: (this can be found on a sticker on the Gateway)
  • Note: Password reset  
If the username/password combo doesn't work, they can be reset by pressing down the reset button on the back of the modem for seven seconds.  This will cause the modem to reset to factory settings, as well as causing a reboot.
 

  On the following screen, you will be able to configure your network name, password, security mode and more under the heading "WiFi Settings".

Admin Password Sticker Example
  • To access the modem interface, type 192.168.100.1 in your browser URL bar.
  • Enter your modem user name and password. If you have not previously created your own user name and password, the modem credentials are:
Username: admin
Password: Use the Admin Password or Key from the sticker on the bottom of the modem
  • Click the Sign In button
 
​Your network name is what people will see when they look for wireless networks within range of their device, and the password is what they would log in to gain access to your network. Keeping this secure with a strong password is important since it keeps neighbors and others off your network and consuming your data. More users on your network can also slow things down.
 
​If you want an even higher level of security, you can change the SSID broadcast to "Private," which will then hide your network name from the list of available networks within range. Please note, if you choose to make it private, you will not be able to see it in the list of available networks either.

You may also consider setting up a guest network with a separate password to share with visitors, non-family members and others you'd prefer not have potential access to your personal online information.

For more information on your modem, see A guide to your WiFi Modem or the Viasat WiFi Gateway FAQs

We're here to help! 
If you have questions or concerns resetting your modem or network password, download our Viasat Mobile app on your smart phone to chat with one of our Customer Care Specialists or click here to chat now!
 
Are you interested in learning about other convenient self-service tools we have? Click here to find out about text messaging, your account and EasyChat where you can do things like reboot your modem, pay your bill, set up data, billing and outage alerts, and so much more!

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