Support Home

How to register your account for the first time

Summary

Rated:


A step-by-step guide to getting started with your account.

This article pertains to Classic, Evolution, Liberty, Freedom and Unlimited plan customers only.

 

 


Learn more about your account.
Start by going to the Customer Portal.

 
Initial login screen
 

Now you’ll see a Find your account screen that will ask for some basic identification we need to get you started.
 
User-added image
 
Now you’ll see the Create your login screen. This where you'll be asked to create a username, as well as a password. 
 
User-added image
 
 

As an added layer of security, you’ll be asked to select a couple of security questions and answers on the Secure your account screen.
User-added image

The Welcome screen let you know you’ve been successful, and you can now log in by click the Return to login button. 
 
User-added image
 

Now it's time to get to know your account and check out all the information available at your fingertips, simply click here!
 
We're here to help!
If you encounter problems creating a user name or email account, our Customer Care agents are here to help. Click here to see how you can connect with an agent by chat, email or even text messaging!

 

 
 

Go to top of page